Terms & Conditions

The agreement between us

These terms explain what you can expect from me and what I ask of you when you book a session, join a workshop or come on a retreat. Please read them before you book. By booking, you accept them.

Last updated: 12 November 2026

01Who you are contracting with

This website and all services offered through it belong to Hardwood Magic SRL, registered in Romania, with registration number J31/369/2022 and tax identification number 46129403, registered office at Calacea village, Salaj county. VAT registration: no TVA.

You can reach us at Contact Page. We read every message and reply within two working days. In these terms, "we" means the business named above. "You" means the person booking or attending.

02What we offer

Private yoga sessions, group classes, educational workshops and events online and in person, for private groups, teams and properties.

Everything we offer is part of the wellbeing and movement practices. It is not medical treatment, psychotherapy, physiotherapy, diagnosis or a substitute for any of these. Nothing on this website is medical advice.

03Booking and confirmation

Prices shown on the website are an invitation to enquire, not an offer that binds either of us. Your booking becomes a contract only when I confirm it to you in writing, by email or by message. Where a payment is required to hold your place, the contract forms when that payment reaches me.

If we may need to decline a booking for various reasons, we will say so promptly and return anything you have paid.

If you book on behalf of someone else, you confirm that you have their agreement and that you have passed these terms on to them.

04Prices, payment and currency

Prices are stated in [MONEDA] and are the full price for the service described. Unless a page says otherwise, prices do not include travel to the venue, accommodation outside a retreat package, insurance, visas or personal expenses.

Payment is made by bank transfer or by any other method I confirm to you in writing. Bank charges, currency conversion and card fees on your side are yours to pay. An invoice is issued for every payment.

For retreats, a deposit holds your place and the balance is due by the date stated in your booking confirmation. If the balance is not paid by that date, I may release your place and keep the deposit, as described below.

05Changing or cancelling a private session

You may move or cancel a private session free of charge up to twenty four hours before it starts. Inside twenty four hours the session is counted as taken. The same applies if you do not arrive.

Sessions bought as a package are valid for twelve months from the date of the first session, unless your confirmation says otherwise. Unused sessions after that period are not refunded, although we will always try to find a way for you to use them.

If we have to move a session, we will offer you a new time or return the full value of that session, whichever you prefer.

06Changing or cancelling a workshop or group class

Your place can be cancelled with a full refund up to seven days before the start. Inside seven days, the fee is not refunded, but you may pass your place to someone else or receive the recording where a recording is made.

If too few people join, we may cancel a workshop. In that case you receive a full refund or a place on the next date, as you prefer.

07Changing or cancelling a retreat

A retreat is planned and paid for months in advance, so these terms are firmer. Unless your booking confirmation states something different, the following applies.

The deposit is not refundable at any point. It covers commitments I make to the venue and to local partners as soon as you book.

If you cancel more than ninety days before the start, you pay nothing beyond the deposit and anything already paid above it is returned. Between ninety and sixty days, half of the total price is due. Inside sixty days, the full price is due.

You may transfer your place to another person up to thirty days before the start, provided they accept these terms and are suited to the retreat. One transfer per booking.

If I cancel a retreat for any reason other than force majeure, you receive everything you have paid, including the deposit. I do not reimburse flights, insurance, visas or other costs you arranged yourself, which is why travel insurance is a condition of booking.

08Your right of withdrawal

Consumer law in the European Union gives you fourteen days to withdraw from a contract concluded at a distance. Two things are worth knowing about how that applies here.

Sessions, classes, workshops and retreats booked for a specific date or period are leisure services. For these, the law expressly removes the fourteen day right of withdrawal, under Article 16 letter l of Government Emergency Ordinance 34/2014, which transposes Directive 2011/83/EU. What applies instead are the cancellation terms above, which I have tried to make fair.

Packages of sessions with no fixed dates do carry the fourteen day right. If you ask me to begin within those fourteen days and I do, then withdrawing later means you pay for the part already delivered. Once a package has been fully delivered at your express request, the right of withdrawal is used up.

To withdraw where the right applies, write to me at [EMAIL]. A clear statement is enough. I return your money within fourteen days of receiving it, by the same method you paid.

09Your health and what we need to know

You are responsible for deciding whether a practice is right for you. If you are pregnant, recovering from injury or surgery, living with a medical condition or taking medication that affects balance, blood pressure or alertness, speak to your doctor before you book and tell me what I need to know to keep you safe.

Please tell us about anything relevant before the first session and whenever it changes. Health information is handled as described in the Privacy Policy and is never shared without your agreement.

During any practice, work within your own limits. Stop if something hurts. You may rest at any time. Yoga Nidra and breath practices induce deep relaxation and altered alertness: do not drive, operate machinery or make demanding decisions immediately afterwards.

We may decline to teach you or ask you to leave a session, class or retreat, if we believe continuing would put your safety or anyone else's at risk. Where that happens for reasons outside your control, we return the unused value.

10Online sessions

For online sessions you need a stable internet connection, a device with a camera and microphone where the session calls for it and a clear, safe space to practise in. Clear the floor around you before you begin.

If the connection fails on our side, we may reschedule or refund. If it fails on yours, we will do what we can within the booked time, but the session still counts as taken.

We do not record sessions unless we agree beforehand. You may not record, photograph or stream a session without my written agreement.

11Travel, insurance and documents for retreats

Travel insurance covering medical care, repatriation and trip cancellation is a condition of joining any retreat. I may ask to see it. Insurance that covers cancellation for personal reasons is strongly recommended, since the cancellation terms above are firm.

Passports, visas, vaccinations and entry requirements are yours to arrange and to check, including any that change between booking and departure. I cannot refund a retreat you cannot attend because a document was missing or expired.

Unless a page states otherwise, flights and transfers to the starting point are not included. The published programme is an intention, not a promise: weather, local ceremonies, the condition of a road or the needs of the group may change it. I will keep the spirit and the value of what was described.

12Events outside anyone's control

Neither of us is responsible for failing to perform because of something genuinely outside our control: natural events, epidemic, war, civil unrest, government restriction, volcanic activity, the closure of airspace, the failure of a venue, serious illness or similar.

If such an event prevents a retreat or a workshop from going ahead, I will offer you a place on a replacement date or a refund of what I am able to recover from venues and partners, after deducting costs already spent that cannot be recovered. I will show you those costs honestly. This is the reason travel insurance matters.

13What belongs to whom

The text, photographs, recordings, sequences, Yoga Nidra scripts, audio and design on this website and in my materials belong to me or are used with permission. You may keep and use them for your own practice. You may not copy, publish, resell, teach from or share them without my written agreement.

Where I give you a recording or an audio file, you receive a personal, non-transferable permission to use it. It stays mine.

If you send me a review, a photograph or a message, I may quote it with your first name only, unless you ask me not to. You can withdraw that at any time by writing to me.

14Behaviour in a shared space

Retreats and group classes depend on trust. I ask for respect towards other participants, teachers, hosts and the places we are in. I also ask for discretion about anything personal shared in the group.

Behaviour that threatens the safety or the peace of the group, including intoxication that affects others, may end your participation without refund.

15Limits of my responsibility

I carry out my work with the care and skill expected of an experienced teacher. Nothing in these terms excludes or limits my liability for death or personal injury caused by my negligence, for fraud or for anything else that cannot lawfully be limited.

Beyond that, my responsibility for any claim connected with a service is limited to the amount you paid for that service. I am not responsible for indirect losses such as lost earnings, lost flights or lost opportunity.

Accommodation, transport, food and activities provided by third parties on a retreat are supplied under their own terms. I choose partners with care and I will help you deal with any problem, but I am not responsible for their acts or omissions.

Your belongings remain yours to look after, in a studio and on retreat.

16If something goes wrong

Tell me first, as soon as you can and while there is still time to put it right. Write to [EMAIL]. I answer complaints within fourteen days.

If we cannot resolve it between us and you are a consumer resident in Romania, you may address the National Authority for Consumer Protection, ANPC, at anpc.ro or the alternative dispute resolution body attached to it, SAL, at anpc.ro/ce-este-sal. Consumers resident elsewhere in the European Union may use the alternative dispute resolution body in their own country. The European Commission's online dispute resolution platform closed on 20 July 2025 and is no longer a route.

17Law, language and changes

These terms are governed by Romanian law. If you are a consumer, you keep the protection of the mandatory rules of the country where you live. You may also bring proceedings in the courts of that country. Otherwise the courts of Romania have jurisdiction.

These terms are written in English. If I provide a translation and the two differ, the English version prevails, except where the law of your country requires otherwise.

I may change these terms. The version that applies to your booking is the one published on the day you booked. I will send it to you on request. Changes never reduce rights you already hold under a confirmed booking.

If any part of these terms turns out to be unenforceable, the rest stays in force.

Questions about any of this are welcome before you book, not only after. Write to me at Contact Page.

Privacy Policy

What we know about you and why

I ask for very little and I keep it for as long as it is useful to you. This page explains exactly what we hold, why we hold it and how you can have it changed or removed.

Last updated: 12 November 2026

01Who is responsible for your data

The controller of your personal data is Hardwood Magic SRL, tax identification number 46129403, registered office at Calacea village, Salaj county, Romania. Write to me at Contact Page about anything on this page.

We do not have a Data Protection Officer and I am not required to appoint one. Everything here is handled by me personally.

02What I collect and when

When you write to me

Your first and last name, email address, the country or city you write from, your WhatsApp number if you choose to give it, plus whatever you tell me in the message.

When you book

The same, plus the dates you booked, the service, the price and the payment record. For a retreat, also what I need in order to host you: travel dates, dietary needs, emergency contact and the identity details the venue requires.

What you tell me about your health

Injuries, pregnancy, medical conditions, medication or anything else affecting your practice, if you choose to tell me. This is sensitive data and is treated separately, in section 04.

When you subscribe to my letters

Your email address and your first name, plus the record of your consent: the date and the fact that you ticked the box yourself.

When you visit the website

Technical data collected automatically by the platform that hosts this site: your IP address in shortened form, device and browser type, the pages you opened and the site you arrived from. I see this only as anonymous statistics.

I never ask for your identity card number, your card number or your bank details through this website. If a message ever asks you for those in my name, it is not from me.

03Why I hold it and on what legal basis

To answer you

Replying to your enquiry and arranging what you asked about. Legal basis: steps taken at your request before entering a contract, Article 6(1)(b) of the GDPR.

To deliver what you booked

Scheduling, teaching, hosting, sending you materials or recordings and staying in touch about your booking. Legal basis: performance of our contract, Article 6(1)(b).

To keep my books

Issuing invoices and keeping the accounting records Romanian law requires me to keep. Legal basis: legal obligation, Article 6(1)(c).

To write to you between sessions

Occasional letters on rest and slow living, plus news of a workshop or retreat. Legal basis: your consent, Article 6(1)(a). One click unsubscribes you. Withdrawing consent is as easy as giving it.

To keep the practice safe and the business running

Understanding which pages are read, keeping records of what was agreed and defending a claim if one is ever made. Legal basis: my legitimate interest in running a small business responsibly, Article 6(1)(f), weighed against your privacy each time.

Giving me your data is not a legal requirement, but without a name, an email address and what I need to teach you safely, I cannot take a booking.

04Health information

Health data is a special category under Article 9 of the GDPR and I treat it accordingly. I ask for it only where it changes how I teach you. I keep it to the minimum and I rely on your explicit consent, Article 9(2)(a).

It is never shared with other participants, never used for marketing and never passed to a venue or a partner unless you ask me to or unless it is strictly necessary in a medical emergency to protect your vital interests, Article 9(2)(c).

You can ask me to delete it at any time. If you do, I may not be able to continue teaching you safely. I will tell you so plainly rather than carry on regardless.

05Who else sees it

I do not sell your data and I do not share it for anyone else's marketing. A small number of service providers process it on my behalf, under contract, only on my instructions.

Squarespace

Hosts this website and receives whatever you type into the contact form. Squarespace Ireland Ltd, with infrastructure in the United States.

Email

My email provider holds our correspondence on its servers for as long as I keep it.

[NEWSLETTER]

Sends my letters and holds the list of subscribers and the record of consent.

[VIDEO]

Carries online sessions. Your name and the connection data are visible to that provider for the duration of the call.

[PLATA]

Processes payments and holds the transaction record. I never see or store your full card or account details.

Retreat partners

Where a retreat requires it, the venue, the host and local guides receive your name, your travel dates and anything you have agreed I may pass on, such as a dietary need. Only that much, only for that retreat.

My accountant

Receives the invoices, as Romanian law requires.

If a public authority asks for data and has the legal right to it, I comply. I will tell you unless I am forbidden from doing so.

06Data leaving the European Union

Some of the providers above process data in the United States. Those transfers rest on the European Commission's adequacy decision for the EU–US Data Privacy Framework, where the provider is certified under it. Where it is not, they rest on the Commission's Standard Contractual Clauses together with additional safeguards.

When a retreat takes place outside the European Union, in Indonesia for example, the name and travel details needed to host you necessarily reach a venue in that country. There is no adequacy decision for Indonesia, so that transfer happens because it is necessary to perform the contract you asked me to make, Article 49(1)(b). I send the minimum and nothing more.

07How long I keep it

An enquiry that went nowhere

Twelve months, then deleted.

A client record

Three years after our last session, so that I remember your history if you return.

Health notes

The same three years. Sooner if you ask.

Invoices and accounting records

Ten years, because Romanian accounting law requires it. This period cannot be shortened at your request.

Newsletter subscription

Until you unsubscribe, plus a minimal record that you did, so that I do not write to you again by mistake.

08Your rights

Under the GDPR you may ask me for a copy of everything I hold about you, ask me to correct it, ask me to delete it, ask me to restrict what I do with it, ask for it in a portable format and object to processing I base on legitimate interest. Where I rely on your consent, you may withdraw it at any time. That does not affect anything done before.

Write to [EMAIL]. I answer within one month, free of charge. I may ask one question to confirm it is really you, nothing more than that.

I make no automated decisions about you and do no profiling.

If you believe I have handled your data badly, please tell me first. You also have the right to complain to the Romanian supervisory authority, ANSPDCP, at dataprotection.ro. You may also complain to the authority in the European Union country where you live or work.

09Cookies

This website uses the cookies the platform needs in order to work: keeping your session, remembering your cookie choice and protecting the forms from abuse. These are strictly necessary and do not require your consent.

Anything beyond that, measurement or marketing cookies including [ANALYTICS], is set only after you agree through the banner. You can change or withdraw that choice at any time by reopening the banner or clearing the cookies in your browser.

You can also block or delete cookies in your browser settings. Blocking the strictly necessary ones may stop parts of the site from working.

10Security

Accounts that hold your data are protected by strong passwords and two factor authentication. Access is limited to me. Devices are encrypted and locked. Paper notes taken on retreat are destroyed once transferred.

No system is perfect. If a breach ever occurs that is likely to put your rights at risk, I will notify the supervisory authority within seventy two hours and tell you directly, in plain language, without waiting to be asked.

11Children

My services are for adults. I do not knowingly collect data from anyone under sixteen. If a young person joins a session, a parent or guardian books on their behalf and provides the information. If you believe a child's data has reached me, write and I will delete it.

12Changes to this page

If I change how I work with your data, I will update this page and change the date at the top. Where a change matters to you, I will write and tell you rather than rely on you noticing.

If anything here is unclear, ask me.